Carrollton-Farmers Branch Independent School District Live Virtual Training

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learning outcomeS

In this virtual presentation, learners will discover:

  • How customer service is the key to keeping students and families from leaving the district.
  • How roleplaying is an effective way to be ready for high-conflict situations when they occur.
  • How to respond with advocacy instead of emotion.

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What's included?

Interactive, team-building professional development training exclusively for public schools.

Expert Insight

Years of experience in communications strategy distilled into on-demand courses.

Video Lessons

Virtual modules featuring multimedia curriculum.


Test your knowledge on the most important keys to successful communications.

Course Certificates

Earn certificates for every professional development training course you take.

Created by

Brian J. Stephens

CEO Caissa Public Strategy, Nation's Leading Student Recruitment Expert at CaissaK12
Brian J. Stephens has more than 25 years of experience as a business and leadership development strategist, crisis manager, and attorney. Brian has taught in both college psychology departments and law schools. He holds a Juris Doctor and undergraduate degrees in Industrial Psychology and Business Management.